Northwest Custom Web Design Company


Terms and Policies


Main Page

Free Web Design Quote

About NWCW

NWCW Portfolio

Domain Registration

Marketing Your Site

Hosting Company

Web Support Form

Web Design Packages

NWCW Web Marketing

Contact NWCW


Northwest Custom Webs has been building web sites for over 7 years, and knows that small business needs good service and reasonable pricing.  Our packages include hosting, design, email, updates and marketing.  We do not nickel and dime our clients.  We just give great service.  Contact us today.

Return To Main Page

Disclaimer & Policies:

Please be sure that you understand and agree to all of our Policies and Terms.

Microsoft® is a registered trademark of Microsoft Corporation and Active Channel™, Active Desktop™ FrontPage 98,  2000 , 2002, FrontPage 2003, Publisher 98, the Active Channel Logo,  Active Desktop Logo, Microsoft FrontPage Logo and Microsoft Internet Explorer Logo are trademarks of Microsoft.
 

Terms
For the purpose of simplification and ease of understanding the information contained within this document we wish to define the following. nwcustomwebs.com, northwestcustomwebs.com, nwcustomhosting.com, nwdomains.com,  will refer to itself as an entity,
NWCW, LLC Web Services. Our client(s) or client(s) refer to individuals or entities that purchase our products or services. Our user(s) or user(s) refers to any person or entity that uses our web content, products or services or the web content, products or services of our clients.
 

By accessing, browsing and/or using this Web site ("Site"), you acknowledge that you have read, understand, and agree to be bound to these terms of service ("Terms") and to comply with all applicable laws and regulations. THIS AGREEMENT CONTAINS WARRANTY DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU. PLEASE READ THIS AGREEMENT IN ITS ENTIRETY. If you do not agree to these Terms, do not use this Site.

Disclaimer

NWCW, in no manner a subsidiary, partner or affiliate of Microsoft® Corporation.
 

NWCW, LLC can not and will not be held liable or accountable in any manner for any claims arising from use or any loss due to the use of any content posted by us or our clients that are hosted through our services. NWCW, LLC can not and will not be held liable or accountable for any loss of data or content posted by users or clients. We will make every effort in our power to insure that all of the following policies and rules are followed and adhered to.

Policies & Rules
 

NWCW will not allow or tolerate our users or clients to post or publish any content that contains anything that we feel is offensive, obscene, pornographic, prejudiced, terrorist, illegal, threatening, or against any State Law or any against any Federal Law.

Web site content may not reference or contain instructions of any type on how to produce any illegal instrument of destruction or controlled substance. In other words no instructions for making bombs, silencers, illegal drugs, chemical warfare devices and etc.
 

NWCW will not allow or tolerate our users or clients to harass,  insult or abuse our employees, affiliates or contract services in anyway.
 

Web site content may not contain any unlicensed software, graphics or materials of any type or that is not legally copyrighted by the web site owner or not considered to be public domain, unless otherwise authorized by the copyright owner. In other words we will not allow pirating of any materials or software.
 

Any violations of the above mentioned rules will constitute in the removal of offending content or the complete site without any prior notice to the web site owner, clients and/or users until such violations are corrected and approved by NWCW.
 

NWCW reserves the right to refuse service to anyone at any time for any reason. We will not discriminate against anyone because of race, creed, color, religious beliefs, age, gender or any other reason that is provided within the scope of Federal Law or the Laws of the State of Washington concerning discrimination.
 

Our prices are subject to change at any time and without any prior notice.

Excess disk space charges are $5.00 per 15mb per month based on the 4th highest daily total in a calendar month.  Excess fees are assessed monthly on or about the first day of the month, or periodically during the month in the event overage is excessive.
 

  NWCW reserves the right to publish its list of clients.  By request, clients may ask to be removed for purposes of security or private reasons.
 
NWCW reserves the right to host, design or market any company, business or person that meets our policies.
 
 NWCW reserves the right to refuse services to anyone or business discriminating against any of its employees.
 
NWCW will purchase domains for web design and hosting clients, however will be the property of NWCW till funds are verified.  Credit card clients must wait 6 months from the purchase date before release.  Domains will not be released in the event of non payment or default of funds on a account and will remain the property of NWCW.  Clients will be responsible to renew Domains purchased and released to clients after 1 year.  It is also the responsibility of the client to request transfers and renewals to NWCW once they qualify to the above policy.
 
Any applicable setup fees and especially those intended for Internic registration are not refundable for any reason. This is because these fees are charged to our account by our provider and they do not offer refunds once the account has actually been submitted to Internic.
 
If our rates should decrease, active site rates will also decrease effective from the date of the price reduction on. Decreases in prices will be credited to the following billing cycle and are not refundable as a monetary refund.
 
Discount specials are non refundable.
 
Web design projects require a deposit and signed paperwork before work can begin.
Payment with credit cards will require a signature card that must be signed and returned before project can be started or completed.
 
The only exception to the above will be design fees. Should our design fees be lowered, the amount originally paid will be final. In other words, if you buy web design today and we later lower our design fees for the same design you will not receive credit for the design fees paid.
 

Our setup fee is not refundable for any reason once the domain name has been submitted to Internic for registration. This registration process is subject to begin immediately after you place an order. So please be sure that this is what you wish to do prior to placing an order with us.
 

Children and people of all races, cultures, religions and mental capacities will be surfing the content contained within these web sites. Do not make it offensive or dangerous for them or we will shut you down!
 

Resellers must also follow and agree with the following policies
 
Any account that becomes 30 days behind in funding will be contacted for collection, accounts past 60 days will be shut down.  Special arrangements or terms may be requested and agreed to by NWCW administration.  Accounts showing a pattern of late payments will be stopped after the 30 day mark.
 
In the event of default of account, NWCW will retain ownership of all software, domains or files.  Use of collection agencies and credit reporting will also be exercised.  Current site will be shut down as collection processes are activated.
 
Design accounts; NWCW reserves the right to refuse adding products, services or listings to sites that have there own business subject.  Example, products to benefit an outside business or a real estate listing that does not support the agents office or region.
 
Sites designed or rebuild by NWCW will contain our logo and contact information on the main page.  This information will be placed in a low position on the main page, so not to interfere with the web purpose.
 

There will be no refunds of services for sites or content that are removed for violations of the above rules, policies and terms.
 

 In the event of any security concerns discovered by NWCW will constitute an immediate shutdown until clarification or removal of event is settled to the satisfaction of our staff.
 
In connection with your use of your hosting or design site, you agree you will not:
 
a) Transmit any message, information, data, text, software or images, or other content ("Material") that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable that may invade another's right of privacy or publicity;

b) Impersonate any person or entity, including but not limited to, an NWCW official, forum leader, guide or host or falsely state or otherwise misrepresent your affiliation with a person or entity;

c) Post or transmit any Material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);

d) Post or transmit any Material that contains a virus or corrupted data;

e) Delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature;

f) Use the Site’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text);

g) Post or transmit any unsolicited advertising, promotional materials, "junk mail", "spam," "chain letters," "pyramid schemes" or any other form of solicitation or any non-resume information such as opinions or notices, commercial or otherwise;

h) Violate any applicable local, state, national or international law;

i) Upload or transmit any Material that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

j) Delete or revise any Material posted by any other person or entity;

k) Manipulate or otherwise display the Site by using framing or similar navigational technology, or

l) Register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any NWCW product or service if you are not expressly authorized by such party to do so.
 

Cart 32 Shopping Carts/Custom Carts:
In the event a client has decided to move their account to another server with a custom shopping cart/Cart32 Shopping cart.  NWCW will copy all files created for the client and copy to CD or allow client to FTP files to their new server.  The client will have to purchase a full version of MIVA in order to maintain those files.  Custom shopping carts and Cart32 Carts are no longer the responsibility of NWCW once removed from our servers.  The new hosting company, or programmer/designer must have the knowledge and software to maintain such files.
 
Sharepoint Services:
 
NWCW cannot guarantee full functionality demonstrated by Microsoft due to security reasons.  NWCW will also not be responsible for any loss of data to any SharePoint Services, but will do its best to recover data if available form weekly backups.
 
Web Design funding procedures and process:
 

The instructions below are a guide to help the process flow from beginning to end.  This covers the funding process first than the development process second.

Funding Process:  NWCW has the advantage of having a large cliental to allow us to keep our prices within a common sense range.  We have two main charges, the setup and the monthly maintenance fee.

Setup fee:  To start a project, we require 40% of the setup fee to begin, then another 40% when the site moves to content and the remainder when the site is ready for marketing.  We never use the word “Complete” as a term for final payment, since a website is never complete.

Maintenance Fee:  The maintenance fee normally starts one month after the site is started.  This covers hosting, email, changes, updates and submission services.  Not all services start right away, however the full fee will be effective.

Redesign Sites:  The full set-up fee is required for re-design development.

Start Up: To get started, NWCW must have all business information and deposit in place.  Once that data is recorded, the next step is setting up the domain, hosting and email systems.

Next is the Graphics Interview.  This process requires working with a graphics designer to develop the look and feel of your site.  When the graphics are approved by you, the site then moves to Content. Our content team will work with you to install text, internal pictures and form development.  They will also work with you for Meta Tag data to install on your home page to help the search engines find your new site.  Then the site moves to Marketing.  The site will begin the process of submission services, telling the Search Engine World that your site exists.

Updates:   Most sites are never complete. Meaning they need updates and content changes throughout their lifetime.  This is your maintenance package.  Only changes like streaming, programming, flash and large graphic requirement may require extra funding.
 

Web Design Bids:
 
 Web design bids provided by NWCW are not contracts.  Bids can be higher or lower than the original bid, based on frequency of change, request for extra graphic, or addition of programming requirements.
 
All projects are not measured by completion and remaining funds due to NWCW are due within a normal 30 day billing cycle, unless special arrangements have been requested.  Priority of work load is determined by percentage of funding.
 
 Transfer of domain and domains:
 
  NWCW defines transfer of domains as complete movement to our domain manager, changing only the DNS nameserver, or allowing a 3rd party company to change the DNS nameserver to point to our servers.  Domains purchased prior to our services are totally the responsibility of its owner.
 
Clients are always responsible for for their domain to insure contact data is correct or is renewed.  NWCW will not be responsible for renewal or loss of domains.
 
Account Changes:
 
  In the event that an client chooses to change their account from web design to web hosting, all prior funding must be cleared before account will be released to client.  Client must also setup funding to be one month ahead prior to release to outside uploading source.
 
  NWCW also will require a signed written release from account holder approving new webmaster as uploading person or company.  NWCW also requires Accounting/Business information about person and or company uploading to our servers before release.
 
Software Request:
 

  NWCW will not grand administrative rights to anyone on our servers.  Any requested software (Web boards, dll’s, shopping carts, etc.) must be supplied to our server technician to evaluate and test on a test server.  There is an associated cost for this request with no refund, even if the software is rejected.  Our highest concern is security and stability of our servers.
 

NWCW will be the sole arbitrator in settling any disputes or grievances arising from non compliance with the above terms and policies.
 

 Verbal or written agreement to do business with NWCW says you are in agreement with the above policies and disclaimers.
 

Submissions & Marketing programs:
 

NWCW cannot guarantee web site ratings once a site has been submitted to the search engines.  We cannot control any spam mail that may occur from web submissions.
Web promotion advertising cannot guarantee increased sales or services.  It is designed to bring site traffic only.  A clients prices, service and products maybe a factor.
 
Web promotional advertising must be paid in advance in order to create internet advertising accounts to support the program.
 
Monthly charges to support web promotional advertising may be required based on the business subject or requirements of the client.  This new price will be agreed to by both parties before changed.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. NWCW PROVIDES THE SITE AND RELATED INFORMATION "AS IS" AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND NWCW SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. YOU UNDERSTAND FURTHER THAT THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOU ACCESS SUCH MATERIALS AT YOUR RISK. NWCW HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.
 
LIMITATION OF LIABILITY
 
IN NO EVENT WILL NWCW BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF NWCW OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, NWCW'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
 
Indemnification and Reservation of Rights.
 
You agree to indemnify, defend and hold harmless NWCW, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Site from and against all losses, expenses, damages and costs, including attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or your use and access of the Site.
 
NWCW reserves the right to release current or past member or Web site user information if NWCW believes that a member’s account is being used to commit unlawful acts, if the information is subpoenaed and/or if NWCW deems it necessary and/or appropriate.
 
Dealings with Third Parties.
 
Your participation, correspondence or business dealings with any third party found on or through the Site, regarding the payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You agree that NWCW shall not be responsible or liable for any loss, damage or other matters of any sort incurred as the result of any such dealings.

 


Our Mission:
To keep Web Design affordable with full service and outstanding Marketing.  Real service and personal support.



       


 

       
       
 

Send mail to info@nwcustomwebs.com  with questions or comments about this web site.
Copyright © 2005
Northwest Custom Webs

Last modified: 01/19/06

 
 

Site Map